Privacy Policy
Legal
This Privacy Policy describes how ‘www.durianbaby.com.my’ or ‘Durian Baby’ or ‘Durian Baby & Friends’ or ‘we’ or ‘us’ collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site. Information about you that is personally identifiable such as your name, e-mail address, user ID number, delivery and billing addresses and other non-public information that is associated with the foregoing.
a) User Consent
By accessing or otherwise using our platform, you agree to the terms and conditions of this Privacy Policy, which is incorporated into and forms a part of our terms of service. You expressly consent to the processing of your Personal Information according to this Privacy Policy.
Your Personal Information will be processed and stored in Malaysia governed by the Personal Data Protection Act 2010 (“PDPA”). Your Personal Information will not be used or disclosed for purposes for which you have not given consent or which are not permitted under applicable law.
b) Collecting Personal Information
When you visit www.durianbaby.com.my, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.
Order information
- Examples of Personal Information collected: name, billing address, shipping address, payment information, email address, and phone number.
- Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
- Source of collection: collected from you.
- Disclosure for a business purpose: to maintain DB & Friends Marketing Sdn Bhd’s business. We will not share, sell or reveal your information unless it is already described in this Privacy Policy or required by law.
Customer support information
- Examples of Personal Information collected: name, billing address, shipping address, payment information, email address, and phone number.
- Purpose of collection: to provide customer support.
- Source of collection: collected from you.
- Disclosure for a business purpose: to maintain DB & Friends Marketing Sdn Bhd’s business. We will not share, sell or reveal your information unless it is already described in this Privacy Policy or required by law.
c) Sharing Personal Information
We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above.
We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
d) Behavioural Advertising
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.
We share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners. We collect and share some of this information directly with our advertising partners, and in some cases through the use of cookies or other similar technologies (which you may consent to).
e) Using Personal Information
We use your personal Information to provide our services to you, which includes:
offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.
If you are below the age of 18, a parent, guardian or ward may request access to, correction or deletion of your personal data.
f) Lawful basis
- Your consent;
- The performance of the contract between you and the Site;
- Compliance with our legal obligations;
- To protect your vital interests;
- To perform a task carried out in the public interest;
- For our legitimate interests, which do not override your fundamental rights and freedoms.
g) Retention
When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information.
h) Security
We will do our best to protect your personal data, we cannot however guarantee the security of your data transmitted to our site; any transmission is at your own risk and you agree not to hold us responsible for any breach of security while accessing the internet that is out of our control. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
i) Third party Websites
Our website may contain links to other sites (the “Linked Sites”). We are not responsible for the privacy policies or practices of such other Linked Sites. You agree to waive any claim against us with respect to the Linked Sites.
j) Your Consent and Rights
You are accorded with rights stipulated in the Personal Data Protection Act 2010 and we will be abided by the provisions in PDPA.
k) Contact and Revisions
If you have questions or concerns about our Privacy Policy, please contact us at: hello@durianbaby.com.my
This Privacy Policy is subject to occasional revision at our discretion. If you object to any such changes, you must cease using our platform and any further use shall indicate your acknowledgement of such changes and agreement to be bound by the terms and conditions of such changes.